Our Company Privacy Policy

At MARUTAI CO., LTD. (hereinafter referred to as "the Company"), we recognize the importance of protecting personal information. We are committed to complying with relevant privacy laws and regulations, and we handle customers' personal information with the utmost care, ensuring privacy and data protection.

Below, we explain our approach to handling personal information on this website (hereinafter referred to as "the Site").
By using the Site, you agree to this Privacy Policy.

Purpose and Use of Collected Information

The Site may collect personal information from customers when they make inquiries or interact with us.

1. To facilitate secure, reliable, and efficient communication with customers, including identity verification, responding to inquiries, and improving our services.
2. To develop and provide better products and services that meet the needs of customers and society.

Disclosure to Third Parties

The Site will not use or provide customers' personal information to third parties except in the following cases:

1. When the customer has given consent.
2. When required by law.
3. When deemed necessary to protect the customer’s or public interest.

Management of Personal Information

We take all necessary security measures to prevent unauthorized access, loss, destruction, leakage, or alteration of customers' personal information.

Changes to Privacy Policy and Security Measures

The Company may change the handling of personal information or security measures without prior notice to improve the Site or enhance quality. Any changes will be reflected in this policy and made accessible to users.

About Cookies and Access Analytics

Cookies are a system that records your visits to our website on your computer.
We use cookies to enhance your experience and make it easier for you to use our services and features. Cookies help the system recognize returning visitors when they access the site again.
This allows us to automatically collect and analyze information such as the number of visits to our site.
We use this data to generate statistical insights that help us improve our services.
These details are never used to identify individual users.
If you prefer not to have information collected through cookies, you can configure yourbrowser to reject cookies.
However, please note that if you disable cookies, some services and features on our website may not function correctly.

Inquiries about Personal Information

We respond promptly and appropriately to any inquiries or feedback regarding the handling of personal information.
Please contact us by email:

MARUTAI CO., LTD.
Email: globalsales@marutai.co.jp
(Response hours: 9:00 AM – 5:00 PM JST, excluding weekends and public holidays)